Clinic Policies
At Rio Skin Clinic, we are committed to providing the highest level of care and respect for your time. To ensure smooth scheduling and fair access for all patients, we have outlined our policies on product sales, cancellations, and appointments. Please review these guidelines before your visit so we can best support your treatment experience.
A valid credit card is required to secure all appointments. Cards are not charged at the time of booking but may be charged if an appointment is missed, cancelled, or rescheduled outside of our 24h cancellation policy.
All skincare product purchases are final sale.
Available for patients 12 years and older ONLY.
At Rio Skin Clinic, we strive to provide the highest level of care to every client. Missed appointments and late cancellations can disrupt the flow of our day and limit our ability to serve others.
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Naturopathic Services:
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Missed, late, or same-day cancellations will be charged the FULL appointment fee.
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To avoid fees, appointments may be changed to virtual visits if you are unable to attend in person.
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Late arrivals will result in a shortened treatment or be considered a late cancellation.
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Aesthetic Services: A $100 fee applies to no-shows, cancellations, or reschedules made with less than 24 hours’ notice.
We will do our best to accommodate you when possible.
We appreciate your understanding and continued support.
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For all aesthetic and naturopathic treatments, late arrivals (over 10 minutes) will result in a shortened treatment or be considered a late cancellation. We will do our best to accommodate you when possible.
To ensure the comfort of our guests and maintain a calm, professional environment, children under 12 are not permitted in treatment areas or to attend appointments with adults.
We appreciate your understanding and cooperation.
Rio Skin Clinic may offer promotions, loyalty points, and membership options for its aesthetic and wellness services. Naturopathic care is provided in accordance with professional and CNPBC regulations.
This website is for general information and educational purposes only. It is not intended to diagnose, prescribe, or treat any conditions and is not a substitute for professional advice. Please consult a licensed physician for medical clearance. Some images on this website were AI-generated for illustrative purposes only. They do not depict real patients or actual treatment outcomes.
The author is not responsible for any liability, loss, or damage arising from the use, application, or interpretation of this material. This website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies. Naturopathic Health Services are provided by Dr. Leticia Spinelli ND Inc.
